Protecting Your freelancer journey from start to finish.
At GetLancers, we understand that trust is the foundation of any successful freelancing platform. Whether you're a freelancer offering your skills or a client hiring for a project, you need to feel safe, respected, and confident throughout your experience.
That's why we've built GetLancers around strong trust and safety principles, designed to create a secure and transparent environment where both clients and freelancers can thrive.
In this blog post, we'll walk you through the core safety measures we've implemented to protect your data, secure your payments, and foster a trustworthy community.
Verified Account & Skill Testing
We are proud to be the freelancing platform in Bangladesh to requires every freelancer to pass a skill test within 7 days of joining. If they don't, their account will be automatically banned.
Thus strict rule serves two important goals:
● Quality control : Only real, skilled professionals remain active on the platform.
● Trust Building: Clients can confidently hire freelancers knowing they've been verified.
Every new freelancer also receives an email guide to optimize their profile and make their gig pages attractive and relevant before they even start applying for jobs.
Transparent Profile & Ratings
Trust starts with visibility. On GetLancers, every freelancer and client has a transparent profile that shows:
● Verified identity
● Rating and reviews from past projects
● Skills, portfolio samples, and test results
Thus, transparency helps both sides make informed decisions when starting a new project.
Secure Transactions with Escrow Payments
Money can be a sensitive topic, but not at GetLancers.
We use a milestone-based Payment system with escrow protection, meaning :
● The client deposits funds before the work starts
● The money is held safely by GetLancers
● The freelancer receives payment only after the client approves the work
This reduces the risk of fraud or non-payment, while also giving the client control and satisfaction.
Private Massaging & File Sharing
To keep communications organized and safe, we provide built-in messaging and file sharing tools within the platform.
This offers:
● Centralized project discussion
● File exchange, either no third-party tools
● Time-stamped records for clarity during disputes
We don't allow off-platform contracts for new users to prevent scams and ensure accountability.
Dispute Resolution Center
Disagreements happen. When they fo, GetLancers steps in with a neutral dispute resolution system. Here’s how it works:
1. One party opens a dispute if something goes wrong.
2. Both resolve team investments and make a final decision based on platform rules.
3. Our resolution team investigates and makes a final decision based on platform rules .
This process ensures fairness, protects both parties , and avoids long , drawn out conflicts.
Data Protection & User Privacy
Your data belongs to you. GetLancers is committed to protecting your personal information with:
● SSL encryption across the platform
● Two-factor authentication for login
● No unauthorized access to chats , payments details or documents.
● No third party data scales, ever
We follow global standards in data security and privacy, even though we're a local platform.
Anti-Fraud & Suspicious Activity Monitoring
Our security team Actively monitors accounts for signs of :
● Fake jobs posting
● Scamming behavior
● Spam and plagiarism
● Payment manipulation
● Accounts found violating our terms are immediately suspended.
We also encourage users to report any suspicious behavior, and we take all reports seriously.
Community Guidelines & Safe Behavior
Trust is a two way street.
To build a respectful work environment, GetLancers has clear community Guidelines, which includes:
● No abusive language or harassment
● No fake identities or misleading profiles
● No project spamming or repeated bidding on irrelevant jobs
● Clear expectations and professional communication
Breaking these rules can lead to temporary or permanent bans, depending on the severity.
Client Verification System
Just as freelancers are vetted, clients are too. Oit client Verification System includes:
● Email and phone verification
● Payment method confirmation
● Previous project history and feedback from freelancers
Freelancers can decide whether to work with a client based on these indicators. If something feels off, they can report the client anonymously.
Educational Support And Alerts
We don't just react to problems, we educate our users to avoid them.
Freelancers and clients receive:
● Emails with security tips
● Pop- up alerts if they're about to take a risky action
We believe a smart user is a safe user.
Final Thoughts
At GetLancers, your trust is our responsibility. We've designed every part of the platform with your safety in mind from skill Verification and Escrow Payments to active monitoring and dispute handling.
But the real magic happens when clients and freelancers work together with respect, honesty, and professionalism.
So go ahead and start your freelancing journey confidently. We've got your back.